Request account or data deletion
Contact Voicy to request deletion, or remove saved items from your computer.
To request deletion of your Voicy account or account data, email [email protected]. There is no account-deletion button in the desktop app.
Send a deletion request
- Open your usual email app.
- Write to [email protected].
- Use the email linked to your Voicy account if you can.
- Say whether you want to delete your account or ask for deletion of particular data, such as a problem report.
- Send your request and wait for a reply confirming the next steps.
If you cannot access the account email, explain that in your message. Do not include your password. We may need to confirm which account belongs to you before acting on the request.
Remove data saved on this computer
In Voicy → Home → History, click Delete beside each entry you want to remove. Turn the History switch off if you do not want new entries saved. Turning the switch off alone does not erase older entries.
In Transcribe File, click Remove beside a file entry. This removes its entry from Voicy's list; it does not delete the original audio or video file. Copies you downloaded or pasted into another app are separate files and documents.
Check billing separately
Signing out or uninstalling the app does not cancel a recurring subscription. Use Manage your subscription for billing changes, or mention billing in your email so we can help with both requests.