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Account and billing

Manage your subscription and billing

Open your billing page to see the options for your account.

On this page

Use Manage account in Voicy to open the billing page linked to your signed-in email address.

Open your billing page

  1. Open Voicy.
  2. Make sure you are signed in with the email linked to your purchase.
  3. Click Manage account in the account area near the bottom of the menu.
  4. Your browser opens the billing page. Choose the available option for your subscription, payment method, or invoices.

The options shown depend on your purchase. A one-time lifetime purchase does not have the same recurring-payment controls as a monthly subscription.

Cancel recurring billing

On the billing page, open the subscription and follow its cancellation option. Read the confirmation to see when the change takes effect. If you cannot find the option, email [email protected] from the email linked to your purchase.

Uninstalling Voicy, signing out, or deleting local History does not cancel recurring billing.

If Manage account is missing or will not open

Check your signed-in email and internet connection. Some paid access does not have a billing account behind it, so Voicy may tell you there is no billing account to manage. Contact support if this does not match your purchase.

For a refund question, include the purchase email and approximate purchase date in your message. Never send your full card number or password.

Still need a hand?

Tell us what you’re trying to do. We’ll help you find the next step.

Contact support