Privacy First
Nobody sees your transcripts except yourself.
You can read more about our privacy policy here.
Step 1
Voicy is a privacy-focused dictation app built for professionals who need accuracy and speed. It adds advanced voice-to-text to every application on your computer — from case management systems to legal research platforms.
Step 2
Set up your keyboard shortcut (2 minutes)
During setup, choose a keyboard shortcut to start and stop dictation. Press it in any app — your helpdesk, chat, CRM, or email tools — and start speaking.
Step 3
Start dictating in any legal application
Once installed, dictate anywhere on your computer. Draft customer replies, internal notes, and follow-ups across your support tools.
Typing fatigue slows down your daily work and the quality of your responses.
Voice dictation helps with emails, notes, reports, and support chats.
More output in less time means less stress and better accessibility.
Teams and accessibility users need tools that are easy, reliable, and respectful of privacy.
Use speech-to-text confidently for every task across the support team.
Use Voicy in Google Docs, Word, Notion, LMS portals, email, and browser tools.
One tool across your full workflow.
Voice dictation for customer support teams
Voicy adds speech-to-text across support workflows. Dictate ticket replies, internal notes, follow-ups, and customer messages much faster.
Save hours every week and keep response quality high.
Try it free and see how voice dictation improves support workflows.
Why support teams use voice dictation
Support teams need speed and consistency, not complicated tooling. Modern speech-to-text helps teams move through queues with less typing.
Voicy delivers fast, accurate dictation for support teams across tickets, chat, and email, with no heavy setup and support for Mac and Windows.
FAQ
How does voice dictation help support teams?
Can I use Voicy in Zendesk, Intercom, and Freshdesk?
Can Voicy help with repetitive support replies?
Will Voicy work in chat and email workflows?
Can Voicy improve response speed and CSAT?
Is Voicy secure for customer-facing communication?
Is there a free trial for support teams?
Does Voicy work on Mac and Windows?